Frequently Asked Questions

How does an original Club Membership Certificate look?


How many resorts are available to VIVA Club?


What type of accommodation can a VIVA Club Member book?


Can I accumulate my Holiday Periods? Can I use the Holiday Periods of the next year in current year?


Can my relatives/friends use the Holiday Periods I have?


What is Piligrim™ booking system?


What is booking fee?


What is Hutchinson & Co. Trust Company Ltd?


When can I book my holiday?


When should I pay the booking fee?


Can I cancel my booking?